The Social Aspect HTX LLC · Effective: 7th May 2026 · Last updated: 7th May 2026
The plain-English version: We collect what you give us through our inquiry form (name, email, business details), plus standard analytics from your visit. We use it to respond to you, run our business, and improve our marketing. We don’t sell your data. We don’t share it except with the tools that help us operate. You can ask us what we have on you, and you can ask us to delete it.
1. Who We Are
This Privacy Policy applies to The Social Aspect HTX LLC ("The Social Aspect," "we," "us," or "our"), a Texas limited liability company operating the website thesocialaspecthtx.com (the "Site"). We are a social media agency based in Houston, Texas.
Contact: leigha@thesocialaspecthtx.com
2. What This Policy Covers
This policy explains how we collect, use, share, and protect personal information when you visit our Site, fill out our inquiry form, become a client, or otherwise interact with us. It applies to all users of the Site regardless of location.
3. Information We Collect
3.1 Information You Give Us
When you complete our discovery call intake form or otherwise contact us, we collect: • Your name
• Email address
• Business name, website URL, and Instagram handle
• Business type, current social media status, budget range, and timeline • Your description of what success looks like for your brand
• Any additional information you choose to share with us
3.2 Information We Collect Automatically
When you visit the Site, we and our service providers automatically collect: • IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Click activity and scroll behavior
• Cookies and similar tracking technologies (see our Cookie Policy for details) 3.3 Information from Third Parties
We may receive information about you from social media platforms (Instagram, Facebook, LinkedIn) when you interact with our content or ads, and from advertising platforms when you click on one of our ads.
4. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and schedule discovery calls
• Pre-qualify leads and route them to the appropriate workflow in our CRM (Dubsado) • Provide, manage, and improve our services
• Send you proposals, contracts, invoices, and project communications • Send you marketing emails (only if you opt in or are an existing client) • Measure and improve the performance of our paid advertising campaigns • Detect, prevent, and address fraud, security issues, and technical problems • Comply with our legal obligations
5. How We Share Your Information
We don’t sell your personal information. Period.
We share your information only in the following limited circumstances:
5.1 Service Providers
We use third-party services to operate our business. These providers receive only the information they need to perform their function, and they are contractually obligated to protect it. Our key service providers include:
• Dubsado — client relationship management, intake forms, contracts, invoicing • Google Workspace — email, document storage, calendar
• Google Analytics — website traffic and behavior analytics
• Google Ads — paid advertising and conversion tracking
• Meta (Facebook/Instagram) — paid advertising and conversion tracking via Meta Pixel
• LinkedIn — paid advertising and conversion tracking via LinkedIn Insight Tag
• Stripe or other payment processor — payment processing for clients • Email marketing platform — newsletter and client communications
5.2 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
5.3 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies on our Site, including: • Google Analytics — measures site traffic and user behavior
• Google Ads conversion tag — measures conversions from Google Ads campaigns
• Meta Pixel — measures conversions from Facebook and Instagram ads
• LinkedIn Insight Tag — measures conversions from LinkedIn ads
For full details, see our separate Cookie Policy. You can manage cookie preferences through our cookie banner or your browser settings.
7. Your Privacy Rights
7.1 Texas Residents (Texas Data Privacy and Security Act) If you are a Texas resident, you have the right to:
• Confirm whether we are processing your personal data and access that data • Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a portable copy of your personal data
• Opt out of targeted advertising, the sale of personal data, or certain types of profiling
To exercise these rights, email us at leigha@thesocialaspecthtx.com with the subject line "Privacy Request." We will respond within 45 days. If we deny your request, you may appeal by replying to our response.
7.2 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, request correction, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights. To make a request, email leigha@thesocialaspecthtx.com.
7.3 EU and UK Residents (GDPR)
If you are in the European Union or United Kingdom, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. Our legal bases for processing are: (a) your consent, (b) performance of a contract, (c) our legitimate interests in operating and marketing our business, and (d) compliance with legal obligations.
8. Data Retention
We keep your information only as long as we need it. Specifically:
• Inquiry form submissions from non-clients: up to 24 months, unless you ask us to delete sooner
• Client records, contracts, and invoices: 7 years after the engagement ends (for tax and legal recordkeeping)
• Marketing email subscribers: until you unsubscribe
• Website analytics data: as set by the relevant analytics tool (typically 14 to 26 months)
9. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. These include encrypted storage, access controls, and vetted service providers. No system is 100% secure, and we cannot guarantee the security of any information transmitted over the internet.
10. Children’s Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
11. International Users
Our Site is operated in the United States. If you access the Site from outside the U.S., your information will be transferred to, stored, and processed in the U.S. By using the Site, you consent to this transfer.
12. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any information with them.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the "Last updated" date at the top. If the changes are material, we’ll provide additional notice (such as an email or a banner on the Site).
14. Contact Us
Questions, concerns, or privacy requests? Reach out:
The Social Aspect HTX LLC
Email: leigha@thesocialaspecthtx.com